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Oral Surgery Treatment Coordinator

Responsibilities:

  • Creating and processing pre-treatment estimates from dental insurance
  • Creating treatment plans for all appointments
  • Answering patient questions about treatment in conjunction with their pre-treatment estimates
  • Verifying dental and medical insurances
  • Confirming patient appointments & co-payments due on date of service
  • Scheduling referrals from general doctors
  • Scheduling non-LDA patients and Medicaid referral patients and gathering new patient information
  • Checking Medicaid approvals and Medicaid status
  • Managing the oral surgery schedule and coordinating treatment with the Adult, Pedo & Ortho practices
  • Checking email correspondence
  • Support Clinical Staff as needed with estimates, phone calls, paperwork etc.
  • Managing medical claims through Imagin
  • Fielding post-op calls and questions and communication them with Dr. lee and staff
  • Maintain front desk area & Oral surgery waiting area

Qualifications

The ideal candidate will have at least 2-3 years of experience in oral surgery treatment coordination.

  • Knowledge: Strong understanding of dental insurance, coding, and surgical terminology.
  • Communication: Excellent verbal and interpersonal skills for patient education and consultations.
  • Education: No formal degree is required, but familiarity with dental terminology and insurance is essential.
  • Patient focused, organized and efficient, detail oriented, proactive, compassionate, empathetic, and a friendly team player.

The schedule is: 7:30am to 5:00pm Monday, Wednesday, Thursday and Friday (Lunch 1-2pm)