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Careers: Billing Office Team Member

Billing Business Office Staff Member

The ideal candidate for the Billing Office Team Member will have extensive knowledge of dental billing practices as well as significant administrative experience.

Responsibilities of the Billing Office Team Member include (but are not limited to):

Filing and processing insurance claims and payments, preparing reports for daily closing procedures, and handling collections for overdue accounts.

The Billing Office Team Member must possess the ability to communicate effectively with his/her team and other departments, while also maintaining discretion and professionalism in working with patients’ financial information.


  • Answers calls, respond to requests, and solve problems transferred from other departments
  • Prepares reports (daily deposit, transfers, daily close, aging) and ensures accuracy in entries
  • Complies with OSHA, HIPAA security, privacy policies, and workplace safety guidelines at all times


  • Updates insurance information and files all insurance claims with current information
  • Processes all insurance payments and refunds to insurance companies


  • Processes personal payments and refunds to patients
  • Reviews billing statements and sends to patients via mail
  • Sets up budgets and payment arrangements when necessary


  • Makes phone calls to patients regarding overdue accounts
  • Sends follow up letters when necessary
  • Reports accounts to collections if needed


Two to three years of dental billing or similar experience is preferred for this position.

Dental Billing/AR: 2 years (Preferred)

Schedule: In Office position onlyFull Time

Full-time Monday to Friday (in office) or (4) ten hour work days